Preorder Refunds
Nightmare Before Stitches is in the progress of issuing refunds on the remaining orders that could not be fulfilled in pre-orders. We ran into a snaffu with PayPal and have to have the funds in the account itself to refund those orders. As soon as the transfer from the NBS checking account to the NBS PayPal account is complete, we will be issuing refunds for 36 orders placed through PayPal.
As of time of writing (2/27/25) we have already issued 31 out of the 67 planned orders to refund. Those 31 orders were placed through either Shopify or Sezzle and does not require this extra step to be made. The orders that have been refunded (or pending through Shopify) are:
7563
7997
8116
7780
8151
7999
7809
7577
7778
7808
7826
8101
8107
7983
8120
7740
7722
7792
7494
7552
7825
7743
7793
7723
7733
8034
7946
7929
7988
7738
7984
7810
If your order is listed here, you should have received emails from either/both NBS via Shopify and Sezzle. If you do not see your order number listed, do not fret. We are still taking care of 36 more orders through PayPal once the transfer of funds is complete from the bank account into the PayPal account. We thank everyone for their patience while we have done what we can to rectify the situation with the failed pre-orders and if you have any questions, you can always reach out via out contact us info located on the website.